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Uber has joined hands with Meta-owned Whatsapp to offer a comfortable and fair ride option to all its customers across India. In a recent announcement, the US-based company has launched a new service that will allow Uber booking by all its users without even the Uber app.
The senior director of Uber APAC embraced the new partnership and said this is to make an Uber trip easy, simple, and safe for every customer via platforms they are most comfortable with.
Whatsapp India Head, Abhijit Bose has also welcomed this move and said “We are excited about the potential of this partnership and look forward to creating more such customized solutions for products and services across sectors in India.”
Also Read: Whatsapp Trick: Now, You Can Hear Your Voice Message Before Sending-Here's How?
Uber Booking Via Whatsapp - How It Works
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This is for the safety of customers and for emergency cases; they can get in touch with Uber’s customer support team easily. There is an emergency option given for quick connection to the safety numbers and within half an hour they will receive the help.
The entire process of uber booking is kept the same except, the platform which means there is no need to download the official app. Both new and registered users can access it. As of now, service will be offered in Lucknow and only in one language i.e. English. The company is planning to include more languages and expand the feature to the entire country by 2022.
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